Click on one of the people below to find out more information.

• Steven Sconzo

  Executive General Manager

  

  ssconzo@landroverchattanooga.com

  (423) 424-4000

  With more than 25 years of experience working in the luxury automotive industry, Steven brings the knowledge and perspective that is imperative to leading a successful dealership. He strives to make sure each and every customer has an exceptional experience from start to finish. "I learned a long time ago to treat every customer like they are a guest in your home," Steven says. "The main thing is making everyone feel they are part of our family from the moment they walk into the showroom until they find a new or used vehicle that meets their needs." A long-time fan of the brand, Steven has always admired the exceptional off-road capabilities of Land Rovers and looks forward to introducing all that the brand has to offer with Land Rover Chattanooga customers. Away from work, Steven enjoys boating, fishing, sports, and most of all, spending time with his wife of 12 years and two children.

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• Scott DeFriese

  General Sales Manager

  

  sdefriese@landroverchattanooga.com

  (423) 424-4000

  Scott has been in the automotive industry for 21 years and brings a substantial amount of business knowledge to the Land Rover Chattanooga team. Providing purchasing options that our clients can be confident about, Scott takes pride in having the ability to create a positive buying experience for each client. Scott also believes that building client relationships based on trust and honesty is the key to a successful business plan. Away from work, Scott enjoys traveling with his wife Becki of 28 years as well as spending time with family and friends. If the weather is good, he'll likely be found on the golf course.

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• Jon Lancaster

  Business Manager

  

  (423) 424-4000

  
  

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• Zac Schmidt

  Certified Sales Professional

  

  zschmidt@landroverchattanooga.com

  (423) 424-4000

  British car brands have always been of great appeal to Zac, and when he joined Jaguar Chattanooga in 2011, it was a great fit for both him and the dealership. Zac has a flawless sense of professionalism, and he strives to make sure his customers leave happy with their new purchase. "I try to provide my customers with a logical and relaxed car buying experience." "Above all, I aim to make sure they find the perfect car for them." Prior to car sales, Zac spent a large portion of his life teaching music. He is still an avid trumpeter today. Zac also enjoys spending time with his wife, his three rescue dogs, hiking, and maintaining his vintage vehicles.  

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• Josh Smith

  Certified Sales Professional

  

  jsmith@landroverchattanooga.com

  (423) 424-4000

  With 24 years in the car industry, Josh brings a wealth of knowledge and experience to Land Rover Chattanooga. He prides himself in providing our customers with ample information, friendly communication, transparency, and integrity, and he has built a phenomenal group of lasting customers that continuously request his service. Josh, a Land Rover owner himself, also enjoys sharing the brand with new customers. "I truly believe that the Land Rover/Range Rover Brand is the finest SUV on the planet," Josh said. "They provide you with power, comfort, handling, incredible ride quality, not to mention the off-road capability." Outside of work, Josh enjoys spending time with his beautiful family, bass fishing, beach vacations, and Tennessee Volunteers Football.

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• Mark Able

  

  mable@jaguarchattanooga.com

  What sets a good sales guide apart from a great one is a love for what they are selling. Mark has a genuine passion for both the Jaguar and Land Rover brands. While it only takes one test drive to fall in love with Jaguar Land Rover vehicles, Mark's excitement for the brands is equally contagious. Mark is currently the proud owner of two Jaguars-one being a classic 1969 Jaguar E-Type. "I drove a Jaguar for the first time when I was 17, and have loved the brand ever since," Mark said. "I enjoy seeing someone who has always wanted a Jaguar finally buy their dream car." Outside of work, Mark enjoys spending time with his family, watching his daughter play soccer, and coaching soccer himself-he was the former Tennessee State Soccer Association Events Director prior to its headquarters moving to Nashville.

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• April Prestwood

  Sales Consultant

  

  aprestwood@jaguarchattanooga.com

  423-313-6815

  
  

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• Sarah Turner

  Business Development Coordinator

  

  sturner@landroverchattanooga.com

  
  

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• Desmond Hagan

  Service Manager

  

  dhagan@landroverchattanooga.com

  423-424-4008

  With over 26 years in the automotive industry, mostly in luxury brands, Desmond sets the standard for professionalism and knowledge when it comes to providing customers with an exceptional service visit. Desmond has lived in Chattanooga for around 30 years, but he is originally from Ghana where his father was a member of the diplomatic service; English is actually a second language for him. When Desmond isn't leading our highly respected service department, you'll find him enjoying the Chattanooga outdoors by running, biking, or hiking, or spending time with his wife of 28 years and their son. 

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• Garrett Klett

  Jaguar Service Adviser

  

  (423) 424-4000

  With a passion for cars and a devotion to great customer service, Garrett does a phenomenal job assisting both our Jaguar and Land Rover service customers.  Garrett is the liaison between the customer and the rest of the service department, and his efficiency and communication skills is the first key to our customers' consistent satisfaction when having their vehicles serviced at Jaguar Land Rover Chattanooga. His favorite part about being a service adviser is having the opportunity to confidently hand our customers their keys back, knowing their service request has been resolved; not to mention, it's a plus for him to work among brands he is passionate about. "I love the off-road capabilities and the styling of Land Rover as well as the British culture surrounding Jaguar," Garrett said. Outside of his time at work, Garrett likes to mountain bike, wakeboard, snowboard, and spend time with family and friends.

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• Lexi Heather

  aheather@jaguarchattanooga.com

  

  (423) 424-4000

  With her love of the Jaguar Land Rover brands paired with her desire to help others, Lexi, our friendly British receptionist, found that a position at Jaguar Land Rover of Chattanooga was a perfect fit for her. Lexi spends her work day welcoming customers and connecting them to our sales staff, and although she does not sell the cars herself, she finds her job at our dealership to be rewarding, nonetheless. "I enjoy seeing the pride and joy in every new customer's face once they have made their new purchase," Lexi said. The love of our brands runs in Lexi's family as her brother works at Jaguar Land Rover UK, and she personally has precious memories cruising around with her father in his beloved Jaguars back in England. In her free time, Lexi enjoys playing with her two rescue dogs, reading to both herself and her elderly neighbors, and making jewelry for friends.

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• Renita Sanders

  Title Clerk

  

  rsanders@landroverchattanooga.com

  423-424-4000

  With 17 years of title work experience, Renita is a valuable asset to our team. She is responsible for completing vehicle paper work and filing vehicle owner titles and registration. "One thing I provide the customer, is assurance they will be taken care of." "I have a lot of experience with title work, and I know what I'm doing." Renita is a Chattanooga native and has been with the company since 2014.

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• Lori Monroe

  Warranty Administrator

  

  lmonroe@landroverchattanooga.com

  (423) 424-4000

  
  

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• Wayne Palmer

  Parts Manager

  

  wpalmer@landroverchattanooga.com

  423-424-4000

  Wayne has been the parts manager for Jaguar Chattanooga since 2015. "I have roughly 30 years of experience in the automotive field and I look forward to the opportunity to assist you with any automotive needs!" Outside of the workplace, he enjoys kayaking, motorcycling, and cooking.

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• Bryanna Dixon

  Parts Specialist

  

  bdixon@landroverchattanooga.com

  423-424-4000

  
  

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• Randy Bratton

  Parts Specialist

  

  pbratton@jaguarchattanooga.com

  (423) 424-4000

  
  

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• Brandon Davis

  Certified Technician

  

  bdavis@landroverchattanooga.com

  (423) 424-4000

  As one of the best Jaguar Land Rover service technicians in the country, Brandon sets a phenomenal example for the rest of our service department to follow. As the shop foreman, he is responsible for all of the technical issues that come through the repair shop to make sure that they are fixed correctly on the first visit. Brandon has made quite the résumé for himself and has won many awards and reward trips from Jaguar Land Rover, most notably the Marque of Distinction Award-naming him the number one Jaguar technician in all of North America in 2013. He has achieved the top one percent distinction five years in total. We are very fortunate to have Brandon on our team, and our customers always rest assured knowing their vehicle is in exceptional hands. 

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